PEOPLE
SKILLS
PEOPLE SKILL
HUMAN RELATIONS
TYPES OF SKILLS
WHAT ARE PEOPLE SKILLS?
PEOPLE SKILL RELATED TOPICS
SOCIAL SKILLS
12 REASONS WHY YOU SHOULD NEVER NEGLECT PEOPLE SKILLS
HUMAN RELATIONS
7 THINGS WELL-LIKED PEOPLE ALWAYS DO
PEOPLE SKILLS LINKS
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SECTION 1
PEOPLE
SKILLS
According to the Portland Business Journal,
people skills are often described as;
(a) understanding ourselves and
moderating our responses,
(b) talking effectively and empathizing
accurately,
(c) building relationships of trust,
respect and productive interactions.
A British definition is “the ability
to communicate effectively with people
in a friendly way, especially in
business.
The term is not listed yet in major US
dictionaries. The term people skills
is used to include both psychological
and social skills, but is less inclusive
than life skills.
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SECTION 2
HUMAN
RELATIONS
Human relations studies became a movement in
the 1920s, as companies became more interested
in the “soft skills" and interpersonal skills
of employees.
In organizations, improving people skills became
a specialized role of the corporate trainer. By
the mid-1930s, Dale Carnegie popularized people
skills in How to Win Friends & Influence People
and How to Stop Worrying & Start Living throughout
America and later throughout the world.
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SECTION 3
TYPES
OF
SKILLS
People skills encompass a range of interpersonal
and intrapersonal communication competencies. In
business and organizational human relations, the
emphasis is on social-emotional awareness,
self-presentation, management, getting along with
others, negotiation, conflict resolution and
decision-making.
Interpersonal communication skills include,
effective prosocial interaction, empathy,
understanding personalities and ability to
work cooperatively as part of a group or team.
Influential components are cultural awareness,
conversational language and non-verbal
communication.
The intrapersonal, or inner dimension, includes
forms of self-communication and understanding
personal emotions, goals and motivations. Self
regulation of attention and stress management
skills depend largely on self-communication
(inner imagery and self-talk).
People Skills
https://en.wikipedia.org/wiki/People_skills
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SECTION 4
WHAT
ARE
PEOPLE SKILLS?
The term "people skills" refers to both the ability to interact effectively
with others and the ability to deal with one's own emotions, reactions, and
motivations. Because these skills are a crucial part of being a healthy and
well-adapted human, academia and professional workplaces devote much
attention to understanding and cultivating them. Although these skills are
all strongly interconnected, breaking them down into several categories can
help make more sense of a term that is somewhat vague.
Clear Communication
The ability to be understood and share ideas effectively is a cornerstone of
people skills. People with strong verbal skills can use language to adapt
their message to a particular audience and form meaningful intellectual
connections. Non-verbal communication is equally important in positive
relationships. The ability to send and interpret signals transmitted through
facial expressions, postures, gestures, and eye contact is a people skill
that will augment a person's expressive ability and prevent misunderstandings.
Self-Awareness and Self-Esteem
While the use of the term "people skills" in everyday speech refers mostly to
conduct in social situations, a large component of psychological wellness and
introspective prowess is inherent in developing those skills. Individuals who
understand and accept their own motivations, beliefs, and shortcomings are
better equipped to handle interactions with others.
Empathy and Attentiveness
American psychologist Daniel Goleman's model of emotional intelligence draws
special attention to empathy as a skill in interpersonal interaction. The
ability to recognize feelings in others that may not be explicitly stated is
an important part of communicating and interacting. Individuals who cultivate
empathy by attempting to place themselves in another person's situation are
simultaneously cultivating a whole subset of "people skills" that will allow
them to respond appropriately to the complicated demands of the social world.
Conflict Resolution
The ability to resolve disagreements and restore peace in volatile social
situations is another important element of the term "people skills." Inherent
differences in outlook and personality inevitably lead to tension between
people, particularly those who are forced into a social situation by the demands
of work or other obligations. This category of skills can be cultivated through
training and strategies for controlling volatile emotions, listening attentively,
interpreting nonverbal communication, and being sensitive to personal differences.
What Are People Skills?
http://www.ehow.com/info_8116065_people-skills.html
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SECTION 5
PEOPLE SKILL
RELATED
TOPICS
List of People Skills
http://www.ehow.com/list_6645649_list-_people-skills_.html
What Are Good People Skills?
http://www.ehow.com/facts_4895265_what-good-people-skills.html
How to Master People Skills
http://www.ehow.com/how_2222682_master-people-skills.html
How to Develop Good People Skills
http://www.ehow.com/how_4762134_develop-good-people-skills.html
What Are Some Ways to Improve Speaking & Listening Skills When Communicating With Other People?
http://www.ehow.com/way_5535658_ways-skills-communicating-other-people.html
How to Enhance Your People Skills
http://www.ehow.com/how_7524829_enhance-people-skills.html
List of People Skills to Put on a Resume
http://www.ehow.com/info_8124720_list-people-skills-put-resume.html
People Skills for Kids
http://www.ehow.com/facts_5671693_people-skills-kids.html
How to Develop Good People Skills
http://www.ehow.com/how_4762134_develop-good-people-skills.html
How to Have Great People Skills
http://www.ehow.com/how_4969184_great-people-skills.html
How to Create People Skills
http://www.ehow.com/how_6787700_create-people-skills.html
How to Apply Diversity Skills in & Out of the Workplace
http://www.ehow.com/how_5863108_apply-diversity-skills-out-workplace.html
What Are the Benefits of Good People Skills?
http://www.ehow.com/facts_5687751_benefits-good-people-skills_.html
Supervisory Skills Definition
http://www.ehow.com/facts_6738077_supervisory-skills-definition.html
How to Develop Leadership Skills for Teachers
http://www.ehow.com/video_12308098_develop-leadership-skills-teachers.html
Effective Speaking & Listening Skills
http://www.ehow.com/list_6099155_effective-speaking-listening-skills.html
Effective Listening Skills in the Classroom
http://www.ehow.com/info_7863610_effective-listening-skills-classroom.html
How to Develop Communication Skills
http://www.ehow.com/how_2384356_develop-communication-skills.html
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SECTION 6
SOCIAL
SKILLS
A social skill is any skill facilitating interaction and communication
with others. Social rules and relations are created, communicated, and
changed in verbal and nonverbal ways. The process of learning such
skills is called socialization. The rationale for this type of an
approach to treatment is that people meet a variety of social problems
and can reduce the stress and punishment from the encounter a well as
increase their reinforcement by having the correct skills.
Social Skills
https://en.wikipedia.org/wiki/Social_skill
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SECTION 7
12 REASONS
WHY YOU SHOULD NEVER
NEGLECT PEOPLE SKILLS
1. Exceptional people skills and the ability to start a wonderful conversation
with anyone you meet are essential life skills. Your success and happiness are
directly related to the development of these social skills.
These skills are not optional unless you want to be excluded from what is going
on in the world.
2. In an increasingly competitive world it is your skill with people that determines
whether you move ahead more so than your technical ability. There is a plentiful
supply of able workers but very few have great communication skills.
3. In your social life - your popularity, your acceptance by others and the extent
to which you feel valued and appreciated depends on how well you express yourself.
4. The failure to connect with people leads to loneliness and an uncomfortable sense
of being excluded. And too much time spent alone when you would rather be enjoying
the company of like minded people.
5. Your degree of happiness is very closely tied to the quality of the relationships
in your life. The more close relationships you have with people who genuinely care
about you the happier you will be. And all lasting relationships depend on good
communication skills.
6. Life will always have its ups and downs. The good times are even more fun when you
are with people you like. And the bad days are easier to handle when you can turn to
others for support and encouragement.
None of this is feasible without the ability to reach out when you need to most of all.
7. When you reach the top of success mountain will people even care? If you do it alone
you may well jump over the edge! True success is a team effort. You will get ahead faster
and enjoy the journey much more when you have a team of supporters, helpers and mentors
on your side.
8. Making a difference for others is one of the most satisfying ways to feel like your time
here is worthwhile. However, positive intentions alone are not enough. You still need to be
able to get through to people if you are to really make an impact in the lives of people who
need your help.
9. When you get to the end of your life, do you want titles or testimonials? Qualifications,
awards and a track record of achievement are all worthwhile. Just be sure you also make a
positive impression on the people you come into contact with. Otherwise do any of those
successes really matter?
10. In a global marketplace job insecurity is becoming the norm. At some point you may need
to change job or enter a new industry. You might even need to move to a different state. The
only way to ensure a smooth transition is to develop exceptional people skills now.
11. Your happiness in life depends on how much love you feel. Consequently you owe it to
yourself to have a great home life and rich friendships with a wide range of people you like
and care about. To connect with people requires you to have good communication skills.
12. High income professionals understand the importance of people skills. Research demonstrates
that top executives network extensively in the organization, know how to get people to support
them and put time into fostering good working relationships with people of influence.
Neglect communication skills and you limit your happiness and success. And by default you give
others control over your life.
The only way to be the master of your destiny is to take charge. Know what you really want and
have the courage to stand up and be counted.
12 Reasons Why You Should Never Neglect People Skills
http://www.frugalmarketing.com/dtb/people-skills.shtml
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SECTION 8
HUMAN
RELATIONS
Human Relations Movement refers to those researchers of organizational
development who study the behavior of people in groups, in particular
workplace groups. It originated in the 1930s' Hawthorne studies, which
examined the effects of social relations, motivation and employee
satisfaction on factory productivity. The movement viewed workers in
terms of their psychology and fit with companies, rather than as
interchangeable parts.
"The hallmark of human-relation theories is the primacy given to
organizations as human cooperative systems rather than mechanical
contraptions."
George Elton Mayo stressed the following:
1.Natural groups, in which social aspects take precedence over functional
organizational structures.
2.Upwards communication, by which communication is two way, from worker to
chief executive, as well as vice versa.
3.Cohesive and good leadership is needed to communicate goals and to ensure
effective and coherent decision making.
HUMAN RELATIONS
httpS://en.wikipedia.org/wiki/Human_relations
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SECTION 9
7 THINGS
WELL-LIKED
PEOPLE ALWAYS DO
They like you, they really like you! Or do they? Likeability can
make you a better manager and leader. And you'll like being more
likeable.
Everyone wants to be well liked; it's in our nature as people. But
it's hard to pinpoint what exactly it is that makes us more likeable.
Is it a magic charisma that attracts people to us? Or maybe being
outgoing and friendly? Or having an agreeable personality that
doesn't put people off? Though there are plenty of theories floating
around about what makes someone well liked, here are seven things
that well-liked people always do--and that you can do today to make
yourself a more likeable and magnetic person.
1. Don't judge
No one likes being judged, but it can often be difficult to avoid
judging the actions of the people we work with or who work for us.
And as much as we may try to disguise our judgment, our physical
responses can be pretty transparent.
2. Get personal
Well-liked people have mastered the delicate dance of getting personal
without getting too personal, especially in a work environment. They
break down walls by getting real--telling you about their issues and
problems but without dwelling on them. They also tell you about the
good things happening in their lives, without bragging or trying to
"look good." Their genuine willingness to be vulnerable and to take
things to a personal level naturally attracts people to them.
3. Ask people about themselves
Rather than spending an entire conversation talking about themselves,
well-liked people instead put the focus on the people they're with.
If you don't bother to ask questions about the person you're with,
or give the person a chance to talk about him- or herself, you'll put
the person off by clearly demonstrating that you care more about making
yourself look good than actually getting to know the other person.
Well-liked people know that people enjoy talking about themselves, and
they ask questions to prompt them to do just that--building stronger
relationships and their own likeability.
4. Listen
There's no point in asking questions if you aren’t going to listen. Active
listening--where you respond to what people are saying with timely verbal
and nonverbal prompts, conversation reinforcements, and questions--is a
skill that well-liked people have mastered. And they make a point of not
looking at their smartphones or computer screens while they're talking to
someone else. This makes the other person feel important, which builds your
likeability.
5. Remember
Of course, to remember, you must first be a good listener. Think about a time
when your boss remembered something important in your life--a child’s graduation,
or your upcoming birthday or wedding anniversary. Likeable people remember things
about those they work with, and they make sure they let those people know that
they remember. Listening and remembering shows that you value your conversations
and time spent with other people, which in turn leads them to value their time
spent with you.
6. Don't take yourself too seriously
At appropriate times, likeable people joke, laugh, and are just plain fun to be
around. Who doesn't want to be around someone who can share a good laugh? They
have unorthodox business meetings, and they like to surprise the people they work
with. You'll meet at the office one day and at the baseball field the next. These
people know the importance of lighthearted fun on the job, and they try to
incorporate it into their daily life, at work and at home.
7. Be hospitable
Likeable people know the meaning of hospitality, and they aren't afraid to invite
you into their office or even their home for a meal, a meeting, or a cup of coffee.
Opening up your office to someone is an act that never goes unnoticed, and opening
up your home to someone is like opening your heart to that person.
If you aren't already doing these things in your business life, try taking on a few,
and watch how quickly the people around you respond. You might be surprised at just
how likeable you can be with just a few changes in the way you treat others.
7 Things Well-Liked People Always Do
https://smallbusiness.yahoo.com/advisor/7-things-well-liked-people-always-143000626.html
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SECTION 10
PEOPLE
SKILLS
LINKS
Conflict Resolution Skills
http://www.helpguide.org/mental/eq8_conflict_resolution.htm
Effective People Skills & Developing People Skills
http://www.eruptingmind.com/people-skills/
Eight Essential People Skills
http://ezinearticles.com/?People-Skills:-Eight-Essential-People-Skills&id=12294
Emotional Intelligence
http://www.mindtools.com/pages/article/newCDV_59.htm
Frugal Marketing.com!
http://www.frugalmarketing.com/
PEOPLE SKILLS
http://www.ehow.com/people-skills/
PEOPLE SKILLS
http://www.1000advices.com/guru/people_skills_vk.html
The People Skills Group
http://www.thepeopleskillsgroup.com/
People Skills Institute
http://www.peopleskillsinstitute.com/
People Skill International
http://www.4peopleskills.com/
People Skills International
http://www.idagreene.com/
People Skills Quiz
http://www.johnboe.com/people_skills_quiz.html
Strengthening Your People Skills
http://www.nationalseminarstraining.com/events/events.cfm?tc=INTRP
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Social Science News
http://www.socialsciencenews.org/
Teachers
http://www.loc.gov/teachers/
The International Institute of Social History (IISH)
http://socialhistory.org/en
Sociology
http://www.cliffsnotes.com/sciences/sociology
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