ETIQUETTE
MANNERS
SOCIAL HAVIOR




ETIQUETTE

WHAT ARE THE RULES OF ETIQUETTE?

RULES OF ETIQUETTE RELATED TOPICS

WHAT IS ETIQUETTE AND WHY IS IT IMPORTANT?

ETIQUETTE MEANING, ITS NEED AND TYPES OF ETIQUETTE

BUSINESS ETIQUETTE

ETIQUETTE LINKS



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SECTION 1



ETIQUETTE




Etiquette is a code of behavior that delineates expectations for
social behavior according to contemporary conventional norms within
a society, social class, or group.



Etiquette
https://en.wikipedia.org/wiki/Etiquette



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SECTION 2



WHAT ARE THE
RULES OF
ETIQUETTE?




The rules of etiquette are a set of unspoken rules that have been determined
by society as a whole. Etiquette is made up of social norms that evolve with
repeated behaviors that are accepted within a society.

Although certain etiquette rules are universally accepted worldwide, many
socially accepted behaviors vary in different countries because they are
influenced by different cultures and customs. It is important for people
to be familiar with the basic rules of etiquette that are expected in all
cultures.



What are the Rules of Etiquette?
http://www.wisegeek.org/what-are-the-rules-of-etiquette.htm



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SECTION 3



RULES OF
ETIQUETTE
RELATED
TOPICS




When Does Silence Become Awkward?
http://www.wisegeek.com/when-does-silence-become-awkward.htm

Why Do People Stick out Their Pinky Finger When They Drink?
http://www.wisegeek.com/why-do-people-stick-out-their-pinky-finger-when-they-drink.htm

What are the Best Tips for Social Etiquette?
http://www.wisegeek.com/what-are-the-best-tips-for-social-etiquette.htm

What is Corporate Etiquette?
http://www.wisegeek.org/what-is-corporate-etiquette.htm

What is Dining Etiquette?
http://www.wisegeek.com/what-is-dining-etiquette.htm

What is Proper Table Etiquette?
http://www.wisegeek.com/what-is-proper-table-etiquette.htm

What Should I Know About Office Etiquette?
http://www.wisegeek.com/what-should-i-know-about-office-etiquette.htm



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SECTION 4



WHAT IS
ETIQUETTE AND
WHY IS IT
IMPORTANT?




Good Manners in All Aspects of Life
Family, Social, and Professional



Occasionally I'm asked why anyone would be concerned about etiquette.
If you look at a lot of people while you're out and about, you'll see
quite a few who aren't.

Having good manners is essential to any civilization. The foundation of
etiquette is basically behavior that is accepted as gracious and polite
in social, professional, and family situations. Good manners can mean
the difference between success and failure in many aspects of life.



Family Etiquette


The place to start with etiquette is at home with the family. When you
get married, you instinctively know you are better off getting along
with your new in-laws, so you show them that you have good manners.
Youíve also learned that your spouse responds better when you say,
ďPlease,Ē and, ďThank you,Ē than when you issue an order and refuse to
acknowledge cooperation. Children who are taught good manners and to
respect their parents take their lessons out into the world.



Basic etiquette rules for family members:

Respect each otherís personal space.

Respect each otherís belongings.

Donít interrupt when someone else is talking.

Be on time for dinner.

Say ďPleaseĒ and ďThank you.Ē

Donít text or talk on your cell phone during a family meal.

Chew with your mouth closed.

Donít yell or call each other names.

Pick up after yourself so someone else doesnít have to do it.

Listen to Mom and Dad and do what they say.



Social Etiquette

Social etiquette involves how you behave out in the public, with friends
and strangers, whether you are at someone's home or in a restaurant. If
you treat your friends and neighbors with respect, you are more likely to
remain on their lists of people they trust, care about, and invite to
parties. It also prevents you from being embarrassed later by behavior that
was unbecoming or offensive. This includes social media, which can magnify
your behavior.



Basic social etiquette rules:

Always be on time for dates and get-togethers. Showing up late is rude and
shows a lack of respect for other peopleís time.

Make eye contact when you are in a conversation with someone. Avoid looking
over the other personís shoulder unless you see potential danger.

Never interrupt the other person.

Give and receive compliments graciously.

Refuse to gossip with and about friends. After all, if you share gossip with
someone, that person will wonder what you are saying behind his or her back.

Hold doors for anyone who seems to be struggling, including the elderly,
physically challenged, and parents with young children.

When you are invited to a party, donít show up empty-handed. Bring a host or
hostess gift and something to share.

If you are sick and contagious, let the other person know. It is generally best
to postpone your plans and reschedule after you are feeling better, since it is
rude to knowingly expose your friends to illness.

Pay your share when you are with a friend or group. If you stiff your friends,
they may not invite you again. This includes tipping.



Basic social media etiquette rules:

Never post anything on any forum that you wouldnít want the world to see.

Avoid put-downs, regardless of how witty you think you are.

Donít divulge too much information about yourself or your family. You can
never be sure who all is watching. This includes posting dates youíll be
out of town and when you are hiring a teenage sitter to watch your children.
You must protect your family.

Self-promotion is okay in limited amounts. There are others who need your
attention, so take some time to respond to their posts and offer praise
when needed.

If you make a mistake on social media, own it. Offer a sincere apology and
avoid doing it again.

Follow the rules of whatever social media you are using.



Professional Etiquette

Following professional etiquette allows others to see that you are a polite,
civilized coworker who knows how to be nice and can represent the company in
a positive way. If you donít show good manners, you run the risk of ruining
your reputation. This can prevent you from being promoted and in some cases
may even get you fired.



Basic professional etiquette rules:

Always arrive on time.

Dress appropriately for your office environment.

Never interrupt conversations.

If you must eat at your desk, and you work in a cubicle,
avoid foods with strong odors.

Remove papers from the copier, fax machine, and scanner
after you are finished with the task.

Shake hands when appropriate.

Praise others for a job well done.

Never take credit for other peopleís work.

Be friendly to clients, visitors, and guests. Offer them
a comfortable seat if they have to wait.

Use your indoor voice and avoid yelling.

If someone else is angry, refuse to join in an argument rant.

Donít touch other peopleís personal belongings.

Observe proper etiquette with regard to personal space.

Participate in office donations, but donít make an issue of
how much or how little you give.

Keep office correspondence brief and avoid interjecting personal
opinions unless it is necessary.

Maintain a professional image when decorating your office or cubicle.

When socializing with your coworkers, donít do anything you donít want
mentioned at the office later.



Traditional Manners for Women

Women's manners seem to have changed over the past several decades, and
this is fine as long as it makes sense. However, there is still nothing
wrong with ladylike behavior.

Before you ignore the traditional etiquette guidelines, take another look
at them and think about the reasons they were followed for so long. Most
of them are related to respecting others and acting in a way worthy of
getting respect. It's not about being old fashioned. It's more about being
kind to others, respecting the conventions of your environment, and behaving
in a way that won't embarrass your parents if they see you.

Knowing the old school etiquette rules can help you in many situations, even
if you choose not to follow them most of the time. For example, you might need
to meet your fiancť's grandparents, an older upper-level manager if you work
for a conservative corporation, or a banker who has control over whether or not
you get the business loan you'll need to follow your dream.



What is Etiquette and Why is It Important?
http://etiquette.about.com/od/Manners/a/What-Is-Etiquette-And-Why-Is-It-Important.htm



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SECTION 5



ETIQUETTE
MEANING
ITS NEED AND TYPES OF
ETIQUETTE




What Makes Human Beings Different from Animals ?

Answer - It is the way they carry themselves in the society. Here comes
the importance of manners and etiquette.

It is essential for an individual to behave in a responsible manner
acceptable to the society. People around us must not feel embarrassed
by our behaviour.One should not behave irrationally or illogically in
public.



What is Etiquette ?

Etiquette in simpler words is defined as good behaviour which distinguishes
human beings from animals.

Human Being is a social animal and it is really important for him to behave in
an appropriate way. Etiquette refers to behaving in a socially responsible way.

Etiquette refers to guidelines which control the way a responsible individual
should behave in the society.



Need for Etiquette

Etiquette makes you a cultured individual who leaves his mark wherever he goes.

Etiquette teaches you the way to talk, walk and most importantly behave in the
society.

Etiquette is essential for an everlasting first impression. The way you interact
with your superiors, parents, fellow workers, friends speak a lot about your
personality and up- bringing.

Etiquette enables the individuals to earn respect and appreciation in the society.
No one would feel like talking to a person who does not know how to speak or
behave in the society. Etiquette inculcates a feeling of trust and loyalty in the
individuals. One becomes more responsible and mature. Etiquette helps individuals
to value relationships.



Types of Etiquette

1. Social Etiquette

Social etiquette is important for an individual as it teaches him how
to behave in the society.



2. Bathroom Etiquette

Bathroom etiquette refers to the set of rules which an individual needs
to follow while using public restrooms or office toilets. Make sure you
leave the restroom clean and tidy for the other person.



3. Corporate Etiquette

Corporate Etiquette refers to how an individual should behave while he
is at work. Each one needs to maintain the decorum of the organization.
Donít loiter around unnecessary or peep into otherís cubicles.


4. Wedding Etiquette

Wedding is a special event in every oneís life. Individuals should ensure
they behave sensibly at weddings. Never be late to weddings or drink
uncontrollably.



5. Meeting Etiquette

Meeting Etiquette refers to styles one need to adopt when he is attending
any meeting, seminar, presentation and so on. Listen to what the other
person has to say. Never enter meeting room without a notepad and pen. It
is important to jot down important points for future reference.



6. Telephone Etiquette

It is essential to learn how one should interact with the other person over
the phone. Telephone etiquette refers to the way an individual should speak
on the phone. Never put the other person on long holds. Make sure you greet
the other person. Take care of your pitch and tone.



7. Eating Etiquette

Individuals must follow certain decorum while eating in public. Donít make
noise while eating. One should not leave the table unless and until everyone
has finished eating.


8. Business Etiquette

Business Etiquette includes ways to conduct a certain business. Donít ever
cheat customers. It is simply unethical.


To conclude, etiquette transforms a man into a gentleman.


Etiquette - Meaning, its Need and Types of Etiquettes
http://managementstudyguide.com/what-is-etiquette.htm



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SECTION 6



BUSINESS
ETIQUETTE




Business etiquette is not just knowing what to discuss during
a business dinner or how to address colleagues; it is a way
of presenting yourself in such a way that you will be taken
seriously. This involves demonstrating that you have the
self-control necessary to be good at your job, expressing a
knowledge of business situations and having the ability to
make other comfortable around you. Poor business etiquette
can cost you the trust of your workers and your customers,
and the loss of valuable business opportunities.



Courtesy

One of the most basic elements of business etiquette is courtesy,
or respect, which should be displayed to the people you work with,
including your customers, no matter what. You should consider the
feelings of others and address conflicts in a straightforward and
impersonal manner. Raising your voice, using bad language and
interrupting others is discourteous and shows disrespect for others.
People who are disrespectful may find themselves losing credibility
and the respect of their peers.



Building Relationships

Show others that you value their work by taking time to visit and talk
with them. This can include not only your immediate colleagues, but also
people who work under you, such as secretaries and janitorial staff.
These people can help you look more professional and will go the extra
mile for you if you treat them with respect. Make time to actually talk
to people; do not rush off immediately after exchanging greetings. You
can also create a database of your colleagues and contacts, in which you
list their birthdays, spouses' names and birthdays, etc. Send a card or
word of congratulations when an important event occurs in their lives.
Such thoughtfulness will help you build better relationships.



Communication

Business etiquette involves communicating effectively. This includes
always returning phone calls and emails. When calling or receiving a
call, you should always identify yourself and your department, and
speak in a polite and considerate manner. Personalize the conversation
with a short question about the other person rather than rushing straight
into business. This will help you to make a connection with your caller.
When sending an email, use a specific subject line and keep the message
businesslike and not overly personal or casual.



Dress and Appearance

Good business etiquette includes dressing appropriately. This shows
consideration for others, and indicates that you take yourself and
your job seriously. An unkempt appearance indicates that you do not
care about yourself or respect those around you. When you are unsure
what type of dress is required, it is best to err on the conservative
side. For work-related social events, do not be afraid to ask what the
dress code will be. Remember that even if you are dressing down, such
as for a casual Friday, it is still important to practice good grooming.



Peers, Subordinates and Superiors

Good etiquette involves showing respect not only to your superiors,
but also to your peers and subordinates; in other words, to everyone.
If you treat everyone with respect, you will avoid making costly
mistakes and experiencing discomfort by accidentally treating a
superior in a disrespectful way. A consistently respectful attitude
will also build your credibility within the business or industry.
Showing respect also means refraining from gossip and from being
critical and negative to or about others.



Business Etiquette
http://smallbusiness.chron.com/define-business-etiquette-2898.html



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SECTION 7








10 Etiquette Rules You're Probably Breaking
http://mentalfloss.com/article/64370/10-etiquette-rules-youre-probably-breaking

10 Rules of Etiquette Everyone Should Know (and Follow!)
http://www.wisebread.com/10-rules-of-etiquette-everyone-should-know-and-follow

14 Dining Etiquette Rules You Need To Know
https://www.americanexpress.com/us/small-business/openforum/articles/14-dining-etiquette-rules-you-need-to-know/

27 Etiquette Rules For Our Times
https://www.forbes.com/sites/robasghar/2014/04/22/27-etiquette-rules-for-our-times/#3c3dbe0e3dc3

50 Tips for Good Manners
https://www.rd.com/advice/relationships/etiquette-rules/

110 Rules of Civility & Decent Behavior in Company and Conversation
http://www.foundationsmag.com/civility.html

Debrett's
http://www.debretts.com

Email Etiquette
https://www.aussiessay.com/blog/email-etiquiette/

The Emily Post Institute, Inc.
http://emilypost.com/

Etiquette Manners
https://www.womansday.com/etiquette-manners/



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Etiquette in Society
http://www.bartleby.com/95/

Etiquette Tips for Women
http://etiquette.about.com/od/Manners/a/Etiquette-Tips-For-Women.htm

House of Protocol
http://www.houseofprotocol.com

Modern Etiquette
http://www.modernetiquette.co.nz/

Proper Etiquette for Every Occasion
https://www.realsimple.com/work-life/work-life-etiquette/proper-etiquette

Royal Etiquette
http://www.nicholasveitch.com

Social Etiquette Tips
https://www.thespruce.com/social-etiquette-tips-1216646

World Business Etiquette Guides
http://www.kwintessential.co.uk/resources/country-profiles.html



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